Document Scanner and Document Management Support
Computers and software need our help as much as we need theirs sometimes. When you work with MEDI, you can rest assured that you will have the help you need with your document management software so you can focus on your core business objectives.
Every great company has a team of amazing people who make it happen every day. When we provide service and support to your document management software, we become part of that team. Our top priority is to minimize downtime and continually recommend, implement and support process to alleviate bottlenecks in your business. When you invest in our support services, you are getting the guarantee that you can focus on your business strategy and your daily operations, while we focus on the design, implementation, training, and ongoing support of your document management system.
We have a track record for hardware service and support.
MEDI has been providing certified support through our factory trained technicians for legacy and current model document scanners and their associated hardware and software platforms since 1980. We are fortunate to have the best trained, competent technicians in the mid-Atlantic region providing you with the expert support for the equipment you rely on to keep your business moving forward. If you are in need of maintenance or repairs, send us a message through our support page, and we can help get you and your company back on track. We can also ensure that any software issues that you have are handled efficiently with dedicated troubleshooting and other support measures.
What to expect from our hardware and software support:
- The experience to address the specific needs of your industry
- Over three decades of document and records management knowledge
- Maximized uptime with our preventative maintenance schedules
- Continual recommendations for improvements which will directly improve your bottom line
- Detailed work logs so you know exactly what work was performed
Contact MEDI when you need efficient solutions.
MEDI offers a wide variety of services to meet your business’s needs. We can convert your paper documents into digital, automate your accounts payable, provide you with the document scanning equipment you need, and support you through every step of the process. When you’re ready to take your business from physical to digital, contact us. We’ll make sure that you have all the tools you need to make your business run smoothly.