Content Management vs. Document Management
By: David Miller

Most all of us are familiar with what document management is, a system that uses technology to store, manage and track electronic documents. But what about content management, do you know what that is? Content management is typically defined as, a set of processes and technologies that supports the collection, managing, and publishing of information in any form or medium. When stored and accessed via computers, this information may be more specifically referred to as digital content, or simply as content.

To me content management is the next step in document management evolution. Just as businesses evolve to changing landscapes, the storage, management, and retrieval of documents and information evolves too. When we move from a paper based business operations model to a model that includes multiple mediums the term document management does not accurately describe these additional mediums that are stored and retrieved.

Fortunately “document management systems” (DMS) have evolved too, and they support the storage and retrieval of multiple file or medium types. At the same time there are many DMSs that cannot support multiple mediums and that creates a significant problem. If you have questions about your DMS and if it can handle multiple mediums please reach out to us here at MEDI we would be happy to evaluate your current system and if it is not up to the challenge of today’s business environment we will recommend a system that will.